SG Consulting
SG Consulting AI Systems Partner
All Case Studies AIOS Industry Page

Edutech

SG Consulting has built conversational AI, multilingual voice agents, and enterprise knowledge systems that transform how students learn and institutions deliver guidance at scale.

Our edutech work powers engagement, personalization, and accessibility across 25+ languages.

Case Study 1

RIYA — AI Sales Voice Agent for Career Guidance

Career counseling platforms · Voice AI

Edutech

Use Case / Problem Statement

Personalized counseling didn’t scale — thousands of students expressed interest but only a fraction received timely guidance.

  • Counselor capacity couldn’t keep up
  • Lead qualification manual and slow
  • No evening/weekend coverage
  • Multilingual demand unmet
  • Appointment booking required multiple calls

Solution & Development

  • AI voice agent for outbound and inbound qualification.
  • Personalized career guidance and program recommendations.
  • Calendar booking with WhatsApp confirmation.
  • Multilingual support with accent handling.
  • Configurable voice, script, and escalation logic.

Impact & Value Creation

  • 3x faster lead qualification
  • 24/7 operation with zero missed leads
  • Counselor capacity focused on high-intent students
  • Multilingual reach expanded beyond English
  • Appointment booking rate improved
Add: enrollment conversion rate, counselor FTE freed, show rate.

Case Study 2

ZAP AI — Content & Conversational AI Platform

Interactive learning · 1M+ conversation scenarios

Edutech

Use Case / Problem Statement

Static PDFs and videos delivered low completion rates with no personalization or interactivity.

  • Low completion and engagement
  • No personalization by learner pace
  • Student questions unanswered
  • Content launch cycles slow
  • Multilingual demand unmet

Solution & Development

  • Conversational learning interface with dynamic follow-ups.
  • Advanced RAG aligned to curriculum content.
  • 25+ language support with code-switching.
  • Deployable on web, mobile, and WhatsApp.
  • Educator analytics dashboard and content launch in hours.

Impact & Value Creation

  • 3x higher user engagement
  • 80% faster content launch cycles
  • 1M+ conversation scenarios tested
  • Learning outcomes improved with interactive practice
  • 25+ language support expanded reach
Link: ZAP AI on Google Play (add final URL if needed).

Case Study 3

REDOC — Enterprise Knowledge RAG System

Edutech & Enterprise · Knowledge management

Edutech

Use Case / Problem Statement

Knowledge lived in scattered documents, forcing staff and students to manually search and interpret files.

  • No unified discovery layer
  • Search returned documents, not answers
  • Outdated content hard to manage
  • Onboarding slow and people-dependent
  • Support ticket volumes high

Solution & Development

  • Ingestion pipeline for PDFs, docs, and FAQs.
  • Domain-tuned hybrid search with semantic retrieval.
  • Contextual answer generation with citations.
  • Admin panel for versioning and analytics.

Impact & Value Creation

  • 70% faster information retrieval
  • 90%+ query accuracy
  • Support ticket volume reduced
  • Onboarding accelerated for new staff
  • Knowledge gaps identified and closed

Next Step

Build learning journeys that scale personalization

Share your content stack, learner scale, and language needs. We’ll craft the AIOS blueprint for higher engagement and reach.

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Two weeks. We map your workflow, your data and your constraints, and come back with the intervention that pays for itself first — occasionally not the one you asked about. Tell us what you are working on.

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