Edutech
SG Consulting has built conversational AI, multilingual voice agents, and enterprise knowledge systems that transform how students learn and institutions deliver guidance at scale.
Our edutech work powers engagement, personalization, and accessibility across 25+ languages.
Industry Stats
Engagement and multilingual scale
1M+
Conversation scenarios tested25+
Languages supported3x
User engagement improvement80%
Content launch cycle acceleration90%+
Query accuracy (REDOC RAG)70%
Information retrieval speed improvementCase Study Index
Edutech engagements
Case Study 1
RIYA — AI Sales Voice Agent for Career Guidance
Career counseling platforms · Voice AI
Use Case / Problem Statement
Personalized counseling didn’t scale — thousands of students expressed interest but only a fraction received timely guidance.
- Counselor capacity couldn’t keep up
- Lead qualification manual and slow
- No evening/weekend coverage
- Multilingual demand unmet
- Appointment booking required multiple calls
Solution & Development
- AI voice agent for outbound and inbound qualification.
- Personalized career guidance and program recommendations.
- Calendar booking with WhatsApp confirmation.
- Multilingual support with accent handling.
- Configurable voice, script, and escalation logic.
Impact & Value Creation
- 3x faster lead qualification
- 24/7 operation with zero missed leads
- Counselor capacity focused on high-intent students
- Multilingual reach expanded beyond English
- Appointment booking rate improved
Case Study 2
ZAP AI — Content & Conversational AI Platform
Interactive learning · 1M+ conversation scenarios
Use Case / Problem Statement
Static PDFs and videos delivered low completion rates with no personalization or interactivity.
- Low completion and engagement
- No personalization by learner pace
- Student questions unanswered
- Content launch cycles slow
- Multilingual demand unmet
Solution & Development
- Conversational learning interface with dynamic follow-ups.
- Advanced RAG aligned to curriculum content.
- 25+ language support with code-switching.
- Deployable on web, mobile, and WhatsApp.
- Educator analytics dashboard and content launch in hours.
Impact & Value Creation
- 3x higher user engagement
- 80% faster content launch cycles
- 1M+ conversation scenarios tested
- Learning outcomes improved with interactive practice
- 25+ language support expanded reach
Case Study 3
REDOC — Enterprise Knowledge RAG System
Edutech & Enterprise · Knowledge management
Use Case / Problem Statement
Knowledge lived in scattered documents, forcing staff and students to manually search and interpret files.
- No unified discovery layer
- Search returned documents, not answers
- Outdated content hard to manage
- Onboarding slow and people-dependent
- Support ticket volumes high
Solution & Development
- Ingestion pipeline for PDFs, docs, and FAQs.
- Domain-tuned hybrid search with semantic retrieval.
- Contextual answer generation with citations.
- Admin panel for versioning and analytics.
Impact & Value Creation
- 70% faster information retrieval
- 90%+ query accuracy
- Support ticket volume reduced
- Onboarding accelerated for new staff
- Knowledge gaps identified and closed
Next Step
Build learning journeys that scale personalization
Share your content stack, learner scale, and language needs. We’ll craft the AIOS blueprint for higher engagement and reach.
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